Nine Lies About Work

You crave feedback. Your organization's culture is the key to its success. Strategic planning is essential. Your competencies should be measured and your weaknesses shored up. Leadership is a thing.

These may sound like basic truths of our work lives today. But actually, they're lies. They cause dysfunction and frustration, ultimately resulting in workplaces that are a dark shadow of what they could be.

Nine Lies About Work uncovers what’s true instead: that it is the strength and cohesiveness of your team, not your company's culture, that matters most; that we need less focus on top-down planning and more on giving our people reliable, real-time intelligence; that rather than trying to align people's goals we should strive to align people's sense of purpose and meaning; that people don't want constant feedback, they want helpful attention.

This is the real world of work, as it is and as it should be. Nine Lies About Work reveals the few core truths that will help you show just how good you are to those who truly rely on you.

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Ashley Goodall

SVP, Leadership and Team Intelligence, Cisco

I’m an executive, leadership expert, and author, and have spent my career exploring large organizations from the inside. I look for the lessons from the real world that help people and teams thrive, and that make work a more human place for all of the humans in it.

I’m the co-author, with Marcus Buckingham, of Nine Lies About Work: A Freethinking Leader’s Guide to the Real World (Harvard Business Review Press, April 2019), and of two cover stories in the Harvard Business Review: The Feedback Fallacy, (March/April 2019), and Reinventing Performance Management, (April 2015).

My first experiences of teams and leadership were as a student musician and conductor. I was fascinated by the unspoken understanding between people playing together and carried this fascination into the corporate world. I currently serve as the Senior Vice President of Leadership and Team Intelligence (LTI) at Cisco, an organization focused entirely on serving teams and team leaders.

I live in Montclair, NJ with my wife and son. Music has been inside me for as long as I can remember. I revel in the rhythms of words, songs, and human interactions. I look for humor in everyday situations. I love what makes people weird.